Overview
For reference, this article relates to the main article titled 3G Network Sunset in 2022 impact on 4G devices. This article provides the device types and part numbers of Digi devices that need a firmware update to resolve issues identified during the 3G sunset. Please see the main article for more details on the 3G sunset.
What Devices Are Affected?
The following Digi part numbers will be affected by the 3G sunset, and need to be updated to the firmware versions listed below to avoid connection issues:
- Digi TransPort WR11
- Digi TransPort WR21
- Digi TransPort WR31
- ConnectPort X4 H
- Enterprise Routers
- Industrial Routers
- Digi IX10
- Digi IX14
- Digi IX15
- Digi CORE Radios
- Firmware Update Instructions
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Affected CORE radios:
- 1002-CM04
- 1002-CMG4-GLB
- 1002-CMF4-OUS
- IMPORTANT: An addional update is needed for devices using 1002-CM04 radios. Please see this article for instructions.
- NOTE: The affected CORE radios can be used in multiple Digi products. The below list of products could be affected if using one of these CORE radios and would need a firmware upgrade:
- 6310-DX, 6330/6335-MX, 6350/6355-SR, 5400RM, IX20/IX20W, EX15/EX15W, AnywhereUSB 8 Plus, AnywhereUSB 24 Plus, Connect IT 4, Connect IT 16, Connect IT 48
- Firmware: Version 21.5.56.106 or later
- XBee Industrial Gateway
- Connect Sensor+
When you click on the above links you will find instructions on how to complete the firmware updates for each of the identified Digi products. The update instructions are also available on the Digi Support site for each product.
Last updated:
Jan 21, 2025