Deleting Child Accounts through X-ON

When deleting child accounts from a parent account, the following changes will occur in the account, device, gateway, and application records. 

Account Record: The account record is deleted from the database and is not immediately recoverable. Recovery may be possible but not guaranteed. 

Device Record: The device record is unaffected and will maintain an association with the deleted account through the account ID. Device Records will not be recoverable through X-ON and will require assistance from the Digi cloud team. The following information will help in recovering the device record. 

  • Name/Description, EUI, QR Code 

Gateway Record: The gateway record is unaffected and will maintain an association with the deleted account through the account ID in the database. Gateway Records will not be recoverable through X-ON and will require assistance from the Digi cloud team. The following information will help in recovering the gateway record. 

  • Name/Description, EUI, QR Code 

Application Record: The application record is unaffected and will maintain an association with the deleted account through the account ID. Application Records will not be recoverable through X-ON and will require assistance from the Digi cloud team. The following information will help in recovering the gateway record. 

  • Name/Description, EUI 
Last updated: Jan 01, 2024

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LoRaWAN

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