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SmartSense by Digi

Deploy remote monitoring solutions that provide actionable insights and alerts to protect your business. From commercial kitchens to hospitals, restaurants, and fleets, SmartSense solutions supports your monitoring and compliance requirements.

The Insights Platform for Proactive Enterprises

SmartSense leverages wire-free sensors and powerful analytics to drive operational excellence and improve efficiency and compliance, maintain quality control, and respond to issues quickly – before risk to public health or loss of product inventory.

SmartSense offers enterprise IoT solutions for food safety, facilities monitoring, pharmaceutical safety, and supply chain visibility. Each solution is built to provide the flexibility and control you need to ensure brand standards, protect your customers, and eliminate inventory loss.

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Improve Operations with SmartSense by Digi

Food Safety
Food Safety
Increase food safety visibility and reduce risk with real-time monitoring solutions from SmartSense. Proactively detect temperature excursions through efficient management of HACCP compliance logging and incident management workflows.
 Facility Monitoring
Facility Monitoring
Remotely monitor temperatures in facility equipment, collect analytics, and eliminate error-prone and labor-intensive logging tasks while maintaining quality control and ensuring regulatory compliance.
 Pharmacy Monitoring
Pharmacy Monitoring
Improve product safety and ensure FDA and VFC compliance with continuous temperature and humidity monitoring in your pharmaceutical temperature management systems.
 Supply Chain Visibility
Supply Chain Visibility
Maintain temperature-sensitive product quality and safety with automated monitoring and reporting during the transit process. SmartSense by Digi offers trailer, yard, and cold storage reporting.

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Creating a Customer-Centric Food Chain with Sensing-as-a-Service

Creating a Customer-Centric Food Chain with Sensing-as-a-Service

The food service industry is undergoing an era of labor uncertainty and demand volatility. The reasons are many and complex: the rise of e-commerce, supply change disruptions due to natural catastrophes brought on by climate-change, and higher expectations of consumers regarding safety, quality, and sustainability. On top of all that, the FDA’s new 2026 traceability regulations loom on the horizon.

The bottom line is that food service operators must do more with less if they want their operations to remain agile enough to attract, satisfy, and retain customers. That means adopting IoT technologies to free employees from tedious, time-consuming, manual tasks so they can focus more hours on improving the customer experience.

Sensing and monitoring devices connected across the supply chain continue to create new opportunities for service organizations to navigate the flow of food by transitioning to a customer-centric approach. In this post, we’ll briefly discuss the benefits of this approach before looking into a real-life case study demonstrating how Sensing-as-a-Service achieves measurable results to ensure customer satisfaction.

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