Cannot open web interface or access web services

Problem

Cannot open the WVA web interface or access any of the web services.

Possible cause

Password has been changed from the default: admin.

Solution

Check whether another user of the device changed the password. To change the password back to the default, Reset the WVA to factory defaults.

Possible cause

The Web Server network service (HTTP or HTTPS) is disabled.

Solution

Reset the WVA to factory defaults. See Configure network services for more information on HTTP and HTTPS services.