This article explains how to add your Digi device to a DRM account.
This article assumes that you have already set up your device to connect to the DRM and that you have a DRM account.
Login to the DRM account, go to the Devices tab and click on Add:
![](/getattachment/Support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat/DRM_Add_1-(1).png?lang=en-US)
Insert the Device ID, the MAC address or the IMEI of the device (in this example the MAC is used) and the default password:
![](/getattachment/Support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat/DRM_Add_2.png?lang=en-US)
You can find the MAC and the Default Password on the device label:
![](/getattachment/Support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat/DRM_Add_4.png?lang=en-US)
Note: You can also add multiple devces using a CSV file:
![](/getattachment/Support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat/DRM_Add_3_bis.png?lang=en-US)
Once you have cliccked on Add device, you should see the device line added in the devices list, with no details in it (except the MAC/Device ID that were provided in the adding phase) and a disconnected status (red):
![](/getattachment/Support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat/DRM_Add_3.png?lang=en-US)
After few minutes, the device should be shown as connected (green) and details should be uploaded and displayed:
![](/getattachment/Support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat/DRM_Add_5.png?lang=en-US)
Now the device can be managed by DRM.
Note: for DAL devices with firmware version 23.9 and newer:
The device can be added to a DRM account from the local WEB UI Dashboard by clicking on the "Register device in new account" link and inserting the DRM account credentials:
![](/getattachment/Support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat/DRM_Add_6.png?lang=en-US)
![](/getattachment/Support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat/DRM_Add_7.png?lang=en-US)
Last updated:
Jan 01, 2024