Review the serial port message log

Serial port messages can be reviewed from the Serial Port Log page.

A serial port message log is created and saved when serial port logging has been enabled and configured for one of the following serial port modes: Login, Remote Access, RealPort, or UDP Serial. You can view the log file from the Log column in the Serial Status page.

 

  Web

  1. Log into the IX30 WebUI as a user with full Admin access rights.

  2. On the main menu, click Status
  3. Under Connections, click Serial. The Serial Status page displays.
  4. If a green Log button is displayed, the serial port mode selected for the port supports serial port logging, and logging is enabled. Click the Log button to open the Serial Port Log page for that port. The Serial port log window displays.

    Note If the Log button is gray, the serial port mode selected for the port supports serial port logging, but logging is not enabled. If there is no Log button, the serial port mode selected for the port does not support serial port logging.

  5. Review the messages in the window.
    • Click Refresh to refresh the log display.
    • Click Download to download the serial port log to your local device. The log file is saved to the /opt/serial directory. Because this is being save to the device's memory, you should use serial logging for diagnostic purposes, rather than having it permanently enabled.
    • Click Restart to clear and restart the serial port log.

  1. Select the device in Remote Manager and click Actions > Open Console, or log into the IX30 local command line as a user with full Admin access rights.

    Depending on your device configuration, you may be presented with an Access selection menu. Type admin to access the Admin CLI.

  2.  To show the serial port's contents and logging status: 
    > system serial show port-number
Logging is active on port-number
>
  3. To save the log to your local device: 
    > system serial save port-number path
>

    If a relative path is provided, /etc/config/serial will be used as the root directory for the path and file. (Required)

    The log file is saved to the /opt/serial directory. Because this is being save to the device's memory, you should use serial logging for diagnostic purposes, rather than having it permanently enabled.

  4. To clear and restart the log:
    > system serial clear port-number
>
  5. Type exit to exit the Admin CLI.

    Depending on your device configuration, you may be presented with an Access selection menu. Type quit to disconnect from the device.