AnywhereUSB Manager client ID is not unique

During the initial installation of the Anywhere USB Manager, you are required to assign a unique client ID. When you launch the Manager for the first time and log in, the Manager creates a secure identity certificate that is associated with the client ID. This certificate is used to validate your account with the Hub.

• Stand-alone: If you installed the Manager as a stand-alone, the client ID and the certificate identify the user's login credentials on the computer.

• Service: If you installed the Manager as a service, the client ID and the certificate identify the computer.

Note See Client ID overview for more information about how the client ID is used by your computer and the Hub to create a connection.

In some cases, multiple computers may inadvertently be used by multiple users that have the same client ID. When this occurs, and computers with the same client ID attempt to connect with the same Hub, the first computer to associate itself with the Hub will be able to connect to the Hub. Subsequent computers with the same client ID will not be able to connect to that Hub.

You can fix this issue by changing the client ID of your computer to a unique client ID. See Change the client ID.