Change the default password for the admin user

The unique, factory-assigned password for the default admin user account is printed on the bottom label of the device and on the loose label included in the package.

If you erase the device configuration or reset the device to factory defaults, the password for the admin user will revert to the original, factory-assigned default password.

To change the default password for the admin user:

 

  Web

1. Log into Digi Remote Manager, or log into the local Web UI as a user with full Admin access rights.
2. Access the device configuration:
   Remote Manager:

   1. Locate your device as described in Use Digi Remote Manager to view and manage your device.
   2. Click the Device ID.
   3. Click Settings.
   4. Click to expand Config.
   Local Web UI:

   1. On the menu, click System. Under Configuration, click Device Configuration.

      

      The Configuration window is displayed.

3. Click Authentication > Users > admin.
4. Enter a new password for the admin user.The password must be at least eight characters long and must contain at least one uppercase letter, one lowercase letter, one number, and one special character.

   Note If the Primary Responder feature is enabled, the password must be at least 10 characters long and must contain at least one uppercase letter, one lowercase letter, one number, and one special character.

   

5. Click Apply to save the configuration and apply the change.