Reset the device's client side certificate

For cellular routers and related products using the Digi Accelerated Linux (DAL) firmware with firmware version 22.2.9.x and above, the default URL for the device's Digi Remote Manager connection is edp12.devicecloud.com. This URL is required to utilize the client-side certificate support. Prior to release 22.2.9.x, the default URL was my.devicecloud.com. The new URL of edp12.devicecloud.com is for device communication only. Use my.devicecloud.com for user interaction with remote manager.

• If you perform a factory reset on the DAL device by pressing the Reset or Erase button twice, the client-side certificate will be erased and you must use the Remote Manager interface to reset the certificate.

• If you downgrade your firmware from version 22.2.9.x to version 21.11.x or previous, your device will no longer be able to communicate with Remote Manager and you must use the Remote Manager interface to reset the certificate.

To reset the device's client side certificate:

1. From the main menu, click  Devices.
2. Select one or more devices to have their device certificates reset, or click a device Name or Device ID to open the Device Details view.
3. From the Actions menu, click Reset Device Certificate.

   

   The Reset Device Certificate dialog is displayed.

   

4. Click Reset Device Certificate.