Use the Reset button to restore factory defaults

Note Using the reset button is the most extreme factory reset option.

If the AnywhereUSB® Plus Hub is physically accessible, you can use the Reset button on the Hub to restore the configuration to factory defaults. The restore process clears all current settings (including all previously stored client IDs and certificates), deletes all Hub and AnywhereUSB Manager keys, resets the password for the administrative user, and restores the settings to the factory defaults.

Note You can also restore the Hub to the factory default settings from the web UI and the factory-default CLI command. The Reset button has the same action as the factory-default command. However, if you restore the Hub to the factory defaults from the web UI, you have the option to retain the IP address configuration option.

After you restore the factory defaults on a Hub, none of the existing AnywhereUSB Managers will be able to connect to the Hub. When the Hub is restored, the Hub creates a new Hub certificate, which will not be accepted by the existing AnywhereUSB Managers. To ensure that the new Hub certificate is accepted by the existing AnywhereUSB Managers, you must re-deploy the Hub.

  1. Hold down the Reset button for about 10 seconds until all the USB LEDs blink twice.
    • AnywhereUSB® Plus 2: Reset button is on the front panel.
    • AnywhereUSB® Plus 8: Reset button is on the back panel.
    • AnywhereUSB® Plus 24: Reset button is on the side panel.
  2. Release the Reset button.
  3. The Hub automatically reboots.
  4. You must re-deploy the Hub.