Set up and configure a cellular device

This task requires a small screwdriver and a SIM card for your device.

Note This process should be completed for both GSM and LTE devices.

  1. Obtain an account with your carrier of choice. The carrier will provide a SIM card and account information, such as the APN and possibly a user name and password for the account.

  2. Install the SIM card in the device.

    1. Using a small screwdriver, open the SIM door on the top of the device.

      Note The device has two SIM card slots. Only the slot numbered "1" is supported. The slot numbered "2" is not supported.

    2. Insert the SIM card in slot numbered "1". Make sure card is firmly inserted into the card cage.

    3. Close the SIM door.

    4. Using a small screwdriver, screw the SIM door shut.

  3. Power on the device.

  4. Go to the mobile connectivity page.
    • For Remote Manager, access Remote Manager and log in. Click the Mobile link.

      See Configure settings from Remote Manager for information about adding a device to Remote Manager

    • For the web interface, open a browser and go to the XBee Industrial Gateway web interface. Click Configuration > Mobile Connectivity.

    See Configure settings from the XBee Industrial Gateway web interface for information about accessing the web interface

  5. Enter the connection settings for the cellular modem in the device. You can get this information from your service provider and the information varies by service provider. In some cases, a user name, password, or PIN are not necessary. See Mobile Configuration page for more information about the fields in this screen.

    1. In the Username and Password fields, enter the user name and the password, if provided.

    2. In the Access Point Name (APN) field, enter the APN. Note that an APN may not be required for Verizon.

    3. In the SIM PIN field, enter the SIM PIN, if provided.

    4. Click Apply to save the mobile connectivity information to XBee Industrial Gateway.

  6. For the web interface only: Go to the Administration > Mobile Status page to view the mobile status information. You can refresh the page to see the latest status information.

    The device should now be able to connect to the mobile network. The status fields on the Administration > Mobile Status fields will change to reflect the connectivity status.

    • If the device successfully connects to the networks, two key connectivity status fields appear as follows: SIM Pin State: READY and Connection state: Connected.
    • If the device does not connect to the network, you do not see SIM Pin State on the Mobile Status page, and/or the Connection state field has a value other than Connected, additional setup and troubleshooting is necessary. See Troubleshooting XBee Industrial Gateway GSM and LTE devices.