Cannot connect to DNS server to resolve the Remote Manager server address

XBee Industrial Gateway requires a DNS server to resolve the Remote Manager server IP address. Normally the device receives the DNS server information automatically from the DHCP server on your Internet router, but if your router does not provide the information, you may need to set it manually. When this error occurs, the system log will display the following message:

Error resolving 'fully qualified domain name': No address associated with nodename (EAI_NODATA)

The device usually gets the DNS server from the DHCP server. If a DNS server is not supplied from your DHCP server, usually because it is not configured to supply it, XBee Industrial Gateway uses the default Google Public DNS server (address 8.8.8.8). If use of this default DNS server is not desired, you can manually configure a DNS server using the XBee Industrial Gateway web interface or RCI configuration interface.

It is most effective to fix the DHCP server to provide the correct networking parameters to the device. Otherwise, you can manually set the device's network configuration. To set the DNS server manually, go to Ethernet IP network settings. Contact your network administrator or ISP to get the DNS server information.