Attaching multiple USB devices that share the same serial number to an AnywhereUSB may cause issues such as bluescreens (BSOD's). As the name implies, the AnywhereUSB's "IgnoreSerialNumberList" feature can be used to ignore the serial number of a certain type of USB device based off of that device's Hardware ID, which is in turn based off of that USB device's VID (Vendor ID), PID (Product ID), and optionally MI (multi-interface) values.
1. Determine the Hardware ID of the USB device in question by running the AnywhereUSB Viewer Utility from the Start Menu shortcut, then selecting the USB device in question (on the AWUSB USB port it's connected to) on the left-hand side. The Start Menu shortcut to the AnywhereUSB Viewer Utility is called "USB Device Viewer" with the current AnywhereUSB driver. Expand the RealPortUSB Host Controller section(s) on the left-hand side and select the USB port of the USB device that you wish to enable this feature on. Look on the right-hand side for the VID (Vendor ID) and PID (Product ID) of that specific device. Construct the Hardware ID based on the following format: "VID_xxxx&PID_yyyy" where xxxx and yyyy are specific numbers (the VID and PID). "VID_0951&PID_1603" is an example of a Hardware ID. The IDs on the local machine being used will look similar, but they will likely have different numbers for the VID and PID. The AnywhereUSB Viewer Utility can be closed after obtaining the VID and PID values.
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NOTE: Some USB devices that have multiple interfaces will have an additional &MI_zz value at the end (where zz represents a numeric value). If this MI value exists, for example Vid_xxxx&Pid_yyyy&MI_zz, then include this value, otherwise use just the VID and PID values.
2. Launch Windows Registry Editor, (i.e. click Start, click Run, type "regedit", then click OK).
3. Navigate to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ionhub".
4. With ionhub selected on the left-hand side, right-click on the right-hand side in an empty white area, choose New from the menu / Multi-String Value, and name this value "IgnoreSerialNumberList".
![User-added image](https://818164.app.netsuite.com/core/media/media.nl?id=464126&c=818164&h=9821c552a818952bc4ac)
5. Double-click the "IgnoreSerialNumberList" entry you just created and input the Hardware ID (based on step 2 above) for the Value data. To clarify, the hardware ID / Value data should look like "VID_0951&PID_1603" (without quotes) except the numbers will likely be different for your specific USB device.
![User-added image](https://818164.app.netsuite.com/core/media/media.nl?id=464246&c=818164&h=49dde71811247578d69b)
After clicking OK:
![User-added image](https://818164.app.netsuite.com/core/media/media.nl?id=464206&c=818164&h=27464508ad4c96159ca7)
6. Close regedit.
7. Reboot the computer.
Last updated:
Jan 04, 2024