Home  >  Support  >  Support Forum  >  PortServer TS8/16 MEI connection to APC UPS Serial - what Port profile to use??.
Notice! We've recently migrated to using a new forum, we hope you enjoy it. If you are an existing member and this is your first time visiting our new forum, please reset your password to be able to sign in.
Welcome to Digi Forum, where you can ask questions and receive answers from other members of the community.

PortServer TS8/16 MEI connection to APC UPS Serial - what Port profile to use??.

0 votes
For a DIGI PortServer TS8/16 MEI, I'm trying to setup a serial connection from the DIGI to an APC UPS serial port to access the console to remotely power cycle devices. What Port Profile settings should I choose and what are the settings. I have tried the "Power Management" profile and it does not detect APC. I also tried the manual approach and that doesn't work either. Please help.
asked Jul 23 in Portserver TS by digi_user New to the Community (0 points)

Please log in or register to answer this question.

1 Answer

0 votes
The following knowledge base article should help:

answered Jul 24 by userid0 Veteran of the Digi Community (946 points)
The link provides a generic setup instruction (I saw this page already) and doesn't mention any guidance to what profile to select for connecting to the serial port of an APC UPS.  Any assistance would be greatly appreciated.  Thanks.
The "printer" profile will work for this.
Contact a Digi expert and get started today! CONTACT US