Home  >  Support  >  Support Forum  >  Anywhere USB ports failing
Notice! We've recently migrated to using a new forum, we hope you enjoy it. If you are an existing member and this is your first time visiting our new forum, please reset your password to be able to sign in.
Welcome to Digi Forum, where you can ask questions and receive answers from other members of the community.

Anywhere USB ports failing

0 votes
Hello

My AnywhereUSB/5 (2G) Only shows ports 1, 3 and 5 actives
and in the Remote USB Hub Viewer this ports are numbered in reverse order from 1 to 3.

port 1 is named as port 3
port 3 is named as port 2
port 5 is named as port 1

Port 1 is the only port working and is numberes as Port 3

Any idea?
Thanks
asked Dec 4, 2013 in USB Serial by Marcos New to the Community (1 point)

Please log in or register to answer this question.

3 Answers

0 votes
What operating system is the host computer?

What firmware and driver version is the AnywhereUSB device running?

When did this issue start to occur?

Have you tried to uninstall the AnywhereUSB drivers and reboot the host computer and install the latest AnywhereUSB 3.51 drivers?
answered Dec 4, 2013 by halovapor Veteran of the Digi Community (670 points)
0 votes
How can I do the firmware update ??

Just Plug the AnywhereUSB/5 and there are only 3 leds on 1, 3 and 5

Still Only port 1 working

Por 1 is named port 3 in the system

windows 2003 Server
Driver 3.51
Firmware 2.30.005
answered Dec 5, 2013 by Marcos New to the Community (1 point)
edited Dec 5, 2013 by Marcos
0 votes
If this is a AnywhereUSB/5 G2, you should be able to update the firmware through the web interface. Click the Update Firmware section.

Here is the link to the AnywhereUSB/5 G2 1.51 firmware:

http://ftp1.digi.com/support/firmware/82002237_H.dwn


Click the Browse button and select the firmware you downloaded. Click the update button to start the firmware update. You must reboot the AnywhereUSB/5 G2 to complete the update.
answered Dec 5, 2013 by halovapor Veteran of the Digi Community (670 points)
Sorry its seems like this is a first generation AnywhereUSB/5!!!
Your M2M Expert™for Businessfor Developers
Newsletter SignupYouTubeGoogle+FacebookCopyright © 1996-2013 Digi International Inc. All rights reserved. Legal
...