Home  >  Support  >  Support Forum  >  How to factory reset m10
Welcome to Digi Forum, where you can ask questions and receive answers from other members of the community.

How to factory reset m10

0 votes
My m10 has gotten into a state where it won't respond to commands properly. I need to try the Reset to factory defaults. The Orbcomm specification requires that the SC support this outside of serial commands, but I cannot find anything in the digi documentation on how to do this.
asked Dec 21, 2010 in Satellite Modules by Whitestarballoon New to the Community (2 points)

Please log in or register to answer this question.

2 Answers

0 votes
Open Digi Dashboard->Tools->Troubleshooting->Restore To Factory Default .
answered Jan 24, 2011 by bobthomas13 Seasoned Professional (182 points)
0 votes
The suggestion above would not work as the serial speed was set to an unknown value on the Host port, and the Dashboard only will use 4800 baud. The solution from Digi phone tech support was:

Connect to Debug serial port at 115700 baud, 8N1. Type, one number on each line in ascii text:
2
48
0

And it will reset to factory defaults!
answered Jan 24, 2011 by Whitestarballoon New to the Community (2 points)
Contact a Digi expert and get started today! CONTACT US
...